Introduction
At Fashion Discount Deals, we are committed to providing you with a seamless shopping experience. This Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our online store within Ireland and the European Union (EU).
Order Processing Time
- Standard Processing: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays) after the order is placed.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with your order details and tracking information.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping (Ireland): Delivery within 3-5 business days from the date of dispatch.
- Express Shipping (Ireland): Delivery within 1-2 business days from the date of dispatch.
- Standard Shipping (EU): Delivery within 5-10 business days from the date of dispatch.
- Express Shipping (EU): Delivery within 3-5 business days from the date of dispatch.
Shipping Rates
Shipping rates are calculated based on the total weight of your order and the selected shipping method. Shipping charges will be displayed at checkout before you complete your purchase.
- Standard Shipping (Ireland): €5
- Express Shipping (Ireland): €10
- Standard Shipping (EU): €12
- Express Shipping (EU): €15
Free Shipping
We offer free standard shipping on orders over €50.
Delivery Locations
We deliver to addresses within Ireland and the European Union. We do not ship to P.O. Boxes or addresses outside the EU at this time.
Delivery Tracking
All orders include tracking information. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged goods, please contact our customer service team at info@fashiondiscountdeals.store or +353539103533 immediately. We will work diligently to resolve any problems and ensure you receive your order promptly.
Incorrect or Incomplete Address
Please ensure that the shipping address provided at checkout is correct and complete. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment at your expense.
Lost or Stolen Packages
While we take great care to ensure the safe delivery of your order, we are not responsible for lost or stolen packages after they have been delivered to your address. If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors and contact the carrier. If you are unable to locate your package, contact us for further assistance.
Contact Us
If you have any questions or concerns about our Delivery Policy, please contact us at:
- Email: info@fashiondiscountdeals.store
- Phone: +353539103533
- Address: Carleys Bridge Rd, Tomduff, Enniscorthy, Co. Wexford, Y21 TP83, Ireland
We are here to help and ensure that your shopping experience with Fashion Discount Deals is enjoyable and hassle-free.